Salesforce Consultant

About Us

MTC is a social enterprise that enables people to overcome barriers on their path to meaningful work. We do this through the employment, mentoring and training programs we deliver.

Each year we support over 20,000 people across NSW, ACT and QLD that are vulnerable and experiencing disadvantage with new skills, confidence and opportunities.

About the Role

We are seeking a proactive Salesforce Consultant to join our IT team in Marrickville. The aim of this role is to analyse, plan, build, test, implement and optimise MTC Australia’s applications, systems and business processes to ensure internal and external customer requirements are met.

Reporting to the Head of Applications, the key responsibilities of the IT Solutions Analyst will include:

• Working closely with business stakeholders to assess new requirements or identify opportunities where technology can facilitate and support the business effectively.
• Requirements analysis, solution design and hands-on implementation of business applications and platforms.
• Implementing automation into existing business and system processes.
• Designing and building systems/data integration flows using ETL techniques.
• Providing business intelligence and data insights on business performance and strategic opportunities

About You

To be successful in this role you must have:

• Relevant tertiary qualifications (preferably Business/IT related) and/or extensive experience as a business/systems/technical analyst with demonstrated experience working on large technology platform implementation and optimisation projects.
• Experience working with a broad range of IT systems across both on-premises and cloud-based environments.
• Highly developed communication and interpersonal skills with the ability to forge effective partnerships with a wide range of key stakeholders and the ability to effectively present technical information to non-technical users.
• Strong project and change management skills, with the ability to appropriately apply common project management tools (e.g. Jira, MS Project) and frameworks (including agile and waterfall).
• Experience in the not-for-profit sector is highly desirable.

The technical experience we are looking for:

• Backend configuration of data objects, fields, process flows and triggers within an enterprise CRM, Salesforce highly desired
• Designing and implementing systems integration processes utilising ETL tools and API connectivity platforms (e.g. Talend, SSIS, MuleSoft).
• Extensive experience working with SQL platforms (e.g. SQL Server, MySQL), including stored procedure development.
• Experience working with Business Intelligence & Analytics platforms and technologies (e.g. Power BI, SSRS, Qlikview, Tableau).

Why Choose Us

At MTC, you will have the opportunity to become a positive and lasting influence on someone’s life.

We are an equal opportunity employer, and at MTC, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter.

We also offer:

• Salary packaging and incentives
• Employee Assistance Program 
• Career and development opportunities
• Education Assistance Program
• Recognition and Reward scheme
• Flexible working arrangements
• Paid Parental leave
• Two Me Days annually

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au

How to apply:

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance (conducted by MTC) and maintain a valid Working with Children Check (funded by you).